Frequently Asked Questions
USTA MEMBERSHIP
1) How do I purchase a USTA membership? – Click here to join today or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 pm.
2) How do I track down a misplaced USTA membership number? – Click here and fill in your information or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m.
3) How do I renew my USTA membership? – Click here to renew your membership online; you will need your USTA member ID and password. Or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m. with your USTA member ID.
4) I’ve lost/forgotten my password. How do I find out what it is? – Click here and fill in your information and an e-mail will be sent to you containing your new password. Or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. - 6:30 p.m.
5) How do I replace a lost USTA membership card? – Click here to log in or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m. There will be a $5 fee to replace your card.
6) How do I register for a league, team or tournament? – Click here to start playing!
7) How do I contact someone with a question regarding my NTRP rating? – Players seeking information and procedures regarding the rating program should start here. Procedures for appealing rating can be found under Rating Program FAQs.
8) I am not receiving my subscription to Tennis magazine. What should I do? – Click here to log in online to check your address or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m. and speak to one of our customer service representatives.
9) I did not receive an email confirmation of my USTA membership purchase. How can I receive one? – Click here to log in online to check your email address. Or call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m. and speak to one of our customer service representatives.
10) I called the toll free number – 1-800-990-USTA (8782) – and the automated system read back the wrong information. How do I correct my information? – Click here to log in online to make any corrections or call the toll free number M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m. and speak to one of our customer service representatives.
11) How do I cancel my USTA membership? – Please call 1-800-990-USTA (8782) M-F 9 a.m. – 9 p.m., Sat 10 a.m. – 6:30 p.m. and speak to one of our customer service representatives who will assist you.